Privacy Notice
The Travel Festival
Last updated: 21 October 2026
1. Who we are
The Travel Festival is operated by Tailormade Inspiration Limited, which is responsible for the personal information described in this notice.
Our festivals include Cheltenham Travel Festival, Cambridge Travel Festival and Edinburgh Travel Festival.
Data Controller: Tailormade Inspiration Limited
Company Number: 07089430
Registered Address: Units 4/5 Rockfield Business Park, Old Station Drive, Cheltenham, Gloucestershire, GL53 0AN, United Kingdom
Email: [email protected]
Website: https://thetravelfestival.com
This Privacy Notice explains how we collect, use, store and protect personal information when you visit our websites, register for our events, subscribe to our communications, enter competitions or interact with us.
2. Information we collect
Depending on how you interact with us, we may collect:
Your name, email address and contact details.
Information provided when registering for festival tickets.
Newsletter subscription details and communication preferences.
Information submitted through competitions, surveys or enquiries.
Business contact information from exhibitors, sponsors, partners and other professional contacts.
Website usage information, including device details, browser information and cookie data.
Records of our communications with you.
We aim to collect only information reasonably necessary for the relevant purpose.
3. How we use your information
Festival registrations and attendance
We use information supplied through Eventbrite to administer ticket registrations, provide event information, manage attendance and communicate essential updates.
Our lawful basis is generally the performance of a contract or our legitimate interests in organising and administering our events, depending on the circumstances.
Inspire+ and marketing communications
Inspire+ is our consumer travel newsletter, featuring destination stories, travel inspiration, festival news and contributions from our partners.
We use Mailchimp to manage our mailing lists and distribute these communications.
Where consent is required, we ask you to opt in to receiving marketing emails. You may unsubscribe at any time using the link included in our emails or by contacting us.
Where applicable law permits marketing on another basis, we will comply with the relevant requirements.
Photography competitions and other activities
We use information collected through festival competitions to administer entries, record votes, select winners and contact participants where necessary.
Participation in a competition does not require subscription to our marketing communications.
Exhibitor, sponsor and partner communications
We use business contact details to manage existing relationships, respond to enquiries, discuss potential participation and communicate about relevant festival activities.
Depending on the circumstances, our lawful basis may be legitimate interests, contractual necessity or consent. We also comply with applicable electronic marketing rules.
Website performance and improvement
We use website analytics, where permitted, to understand how visitors use our websites, improve their performance and assess the effectiveness of our content and promotional activity.
Advertising and promotion
We may use advertising platforms, including Meta, to promote our festivals and understand campaign performance. Where these activities involve non-essential cookies or similar tracking technologies, we seek consent where required.
4. Our lawful bases for processing
Under UK data protection law, we process personal information using one or more of the following lawful bases:
Consent: Where you have agreed to receive marketing communications or permitted optional tracking technologies.
Contract: Where processing is necessary to provide a service or administer an agreement with you.
Legitimate interests: Where processing is necessary for the reasonable operation, promotion and improvement of our festivals, provided your rights and interests are appropriately considered.
Legal obligation: Where we must retain or disclose information to comply with the law.
We assess the appropriate lawful basis according to the specific activity.
5. Sharing your information
We use selected third-party service providers to help operate our websites, events and communications. These may include:
Eventbrite: Festival registration and ticketing.
Mailchimp: Newsletter distribution and subscriber management.
Google Analytics: Website usage and performance measurement.
Meta: Advertising and campaign measurement.
Website hosting, technical support and other operational service providers.
These organisations process information according to their respective roles, contractual arrangements and applicable privacy obligations.
We may also disclose information where legally required.
We do not sell your personal information to third parties.
6. International data transfers
Some of our service providers operate internationally, including outside the United Kingdom.
Where personal information is transferred internationally, we take appropriate steps to ensure that the transfer is protected in accordance with applicable UK data protection law. These may include recognised adequacy arrangements or approved contractual safeguards.
7. How long we keep your information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including any applicable legal, accounting or operational requirements.
For example:
Festival registration information is retained for an appropriate period following an event.
Newsletter subscription details are retained while you remain subscribed, subject to any records we need to keep to demonstrate compliance with marketing preferences.
Competition information is retained for the period necessary to administer the competition, award prizes and resolve related enquiries.
Business records are retained as necessary to manage relationships and meet legal obligations.
When information is no longer required, we securely delete or anonymise it.
8. Cookies and website tracking
Our websites may use cookies and similar technologies to support essential website functions, understand visitor behaviour and measure promotional activity.
Where legally required, we seek your consent before placing non-essential cookies.
You can manage your preferences through the cookie controls available on our websites.
Further information is provided in our separate Cookie Policy.
9. Your data protection rights
Under UK data protection law, you may have the right to:
Access the personal information we hold about you.
Request correction of inaccurate information.
Request deletion of your information in certain circumstances.
Restrict or object to certain processing activities.
Request the transfer of information where applicable.
Withdraw consent at any time where processing is based on consent.
To exercise these rights, please contact [email protected].
You also have the right to complain to the Information Commissioner’s Office (ICO) at https://ico.org.uk.
10. Keeping your information secure
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.
Access to personal information is restricted to those who require it for legitimate operational purposes.
11. Links to other websites
Our websites may contain links to third-party websites, including those of festival partners, exhibitors and ticketing providers.
We are not responsible for the privacy practices of independent third-party websites. We encourage you to review their privacy notices when providing personal information.
12. Changes to this notice
We may update this Privacy Notice to reflect changes in our activities, services or legal obligations.
The latest version will be published on our website, together with the date of the most recent update.
13. Contact us
For questions about this Privacy Notice or how we handle your personal information, please contact:
Tailormade Inspiration Limited
Trading as The Travel Festival
Email: [email protected]
Website: https://thetravelfestival.com